Customer Service for TF-CBTWeb2.0 is provided via email only. Our Customer Service hours are Monday through Friday, 8:30 am - 5:00 pm EST. If you are contacting us outside of that time frame, we will respond as quickly as possible during the next business day. Your e-mail will be responded to in the order it was received.

Click here to send us an email.

If the mailto: link above does not work for you, you probably do not have a default email client configured on your device. You may address your email to: tfcbt [at]

TF-CBTWeb2.0 operates independently of the TF-CBT Provider certification program. For questions about certification, go to the official site at for details on the requirements and process, frequently asked questions, registration to pursue certification, and contact information for any additional questions.

We look forward to assisting you!